Urgent Hospital Discharge Care
Mum or Dad being discharged this week?
We can assess tomorrow. Care starts within 24–48 hours.
CQC-regulated home care across Cambridgeshire, South Essex, Gateshead, Suffolk, Redbridge and Nottingham. No waiting lists. We liaise directly with hospital discharge teams.
AVAILABLE 24/7 FOR URGENT DISCHARGE ENQUIRIES
24–48h
Typical urgent start
Zero
Waiting lists
CQC
Rated Good
6 regions
Local teams across England
We Know This Week Is Overwhelming
The ward is asking when you can take Mum home. The discharge team says she needs “care on discharge.” You’re being asked to make decisions that feel impossible — on your lunch break, with no idea where to start.
That’s exactly what we’re here for. Most of our private-pay clients come to us through hospital discharge. We know the process, we know the discharge teams, and we can have an assessment done tomorrow with care starting by the end of the week.
How Urgent Discharge Care Works
From your first call to care starting — usually within 48 hours.
Call us — any time, day or night
Ring 01223 755 887. A senior coordinator, not a call centre, will take your details. Tell us what’s happening, which hospital, what the discharge team has said, and any specific needs.
We contact the discharge team
We speak directly to the ward or discharge coordinator, access the discharge notes where permission allows, and understand the clinical picture. This can happen the same day.
Rapid home assessment
We visit the home (or the ward) within 24 hours to assess the environment, equipment needs, and care plan. For complex clinical needs, one of our nurse-trained coordinators leads the assessment.
Written care plan and fixed quote
Within hours of the assessment, you have a written care plan, a fixed weekly cost, and a named Care Coordinator. Nothing starts until you approve. No commitment until you say yes.
Care starts as soon as they’re home
The carer is there when your parent arrives home from hospital. Daily check-ins from the Care Coordinator for the first week. Adjustments made quickly as their recovery needs change.
Get a Callback in 10 Minutes
Leave your name and number. A senior coordinator will call back within 10 minutes during office hours, or within an hour out-of-hours. Nothing more than that.
Or call us immediately: 01223 755 887
Hospitals We Work With
We regularly receive referrals from, and liaise directly with, discharge teams at these hospitals and trusts.
Cambridgeshire
Addenbrooke’s · Royal Papworth · Hinchingbrooke · Peterborough City Hospital
Essex
Basildon University Hospital · Southend University Hospital · Broomfield
North East
Queen Elizabeth Hospital Gateshead · Royal Victoria Infirmary · South Tyneside District Hospital
Suffolk
West Suffolk Hospital · Ipswich Hospital · Addenbrooke’s (for Newmarket area)
East London
King George Hospital · Queen’s Hospital Romford · Whipps Cross Hospital
Nottinghamshire
Queen’s Medical Centre (QMC) · Nottingham City Hospital · King’s Mill Hospital
Discharge teams: we accept referrals from ward staff, discharge coordinators, social workers, community matrons, and IDT nurses. Call us on 01223 755 887 or email discharge@oathhealthcare.co.uk. Same-day response guaranteed during office hours.
What Discharge-to-Home Care Looks Like
Every discharge package is bespoke, but these are the most common situations we support.
Post-fall recovery
Hip fracture, wrist fracture, head injury. Usually 4–6 weeks of intensive daily support, then reducing as mobility returns.
Stroke rehabilitation
Often multiple daily visits or live-in care for 2–3 months. Working alongside community stroke rehab teams and speech and language therapists.
Surgery recovery
Hip replacement, cardiac surgery, bowel surgery. Short-term intensive support for 2–6 weeks while the client regains independence.
Discharge-to-assess (D2A)
NHS pathway 1–3 discharges with short-term reablement care. We work with community hospital teams and can take over once the initial NHS-funded package ends.
Complex clinical discharge
Tracheostomy, PEG feeding, catheter, complex medication regimens. Our nurse-led complex care team handles these directly.
End-of-life discharge
When the goal is going home to die peacefully. We work alongside hospice teams, district nurses, and GPs to make that possible.
Discharge-Care Families
★★★★★
“Oath are a 5-star care company in my opinion. My husband has many complex needs which are all catered for during the 4 visits per day. The office is very flexible at short notice. Our main caregiver has been with us for over 3 years and knows all our family by name.”
Anna H
Wife of Client · Post-Discharge Care · August 2024
★★★★★
“Having Oath Healthcare carers checking on and caring for my husband 4 times a day relieves me of so much stress. I want to look after him at home and with the carers’ help I am able to do so.”
Gwendoline R
Wife of Client · September 2024
Don’t Wait Until the Day of Discharge
The earlier you call, the smoother the transition. Even if discharge is still uncertain, a 15-minute call sets everything up so we can move fast when the day comes.
Available 24/7 for urgent discharge enquiries.