Who We Are
Our website address is: https://oathhealthcare.co.uk. Oath Healthcare is a provider of home care services operating across the United Kingdom. We are committed to protecting and respecting your privacy.
What Personal Data We Collect and Why
Contact Forms
When you submit a contact form, care enquiry, staffing enquiry, franchise enquiry, or careers application on our website, we collect the information you provide, including your name, email address, phone number, and any additional details included in your message. This data is used solely to respond to your enquiry and to provide the services you have requested.
Cookies
Our website uses cookies to ensure the best possible experience. These include essential cookies required for the site to function, as well as analytics cookies that help us understand how visitors use our site. You can control cookie preferences through your browser settings.
Analytics
We may use third-party analytics services to collect anonymised information about how visitors use our website. This helps us improve our services and user experience.
Who We Share Your Data With
We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data may be shared with:
- Our branch offices relevant to your enquiry (Cambridge, Suffolk, Redbridge, Gateshead, South Essex, or Nottingham)
- Our CRM system (HubSpot) for managing client and candidate relationships
- Our email marketing platform (Klaviyo) if you have opted in to receive communications
- Third-party service providers who assist us in operating our website, provided they agree to keep this information confidential
How Long We Retain Your Data
Personal data submitted through our contact forms is retained for as long as necessary to fulfil the purpose for which it was collected. Care enquiry data is retained in accordance with CQC regulatory requirements. You may request deletion of your data at any time by contacting us.
What Rights You Have Over Your Data
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Right of access – You can request a copy of the personal data we hold about you.
- Right to rectification – You can request that we correct any inaccurate or incomplete data.
- Right to erasure – You can request that we delete your personal data.
- Right to restrict processing – You can request that we limit how we use your data.
- Right to data portability – You can request your data in a structured, machine-readable format.
- Right to object – You can object to our processing of your personal data.
To exercise any of these rights, please contact us using the details below.
How We Protect Your Data
We implement a variety of security measures to maintain the safety of your personal information. All data submitted through our website is transmitted via SSL encryption. Access to personal data is restricted to authorised personnel only.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: admin@oathhealthcare.co.uk
- Phone: 01223 863 067
- Address: Oath Healthcare, Cambridge, United Kingdom
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: March 2026